Privacy policy

Privacy Policy

Last Updated: July 28, 2026

At Becky's Custom Interiors, Inc. ("we," "us," or "our"), operating the online store Becky's Custom Interiors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Store Hosting & Data Infrastructure

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's infrastructure and may also be processed by third-party applications and service providers that support our store operations.

2. Information We Collect

We collect personal information that you provide directly to us, as well as information collected automatically when you browse or interact with our store.

Information You Provide Directly:

Contact & Delivery Information: Full name, billing address, shipping address, email address, and phone number.
Order Details: Order history, billing records, and product customization details required to process transactions and fulfill orders.
Payment Details: Payment information is processed securely by our third-party payment processors. We do not store complete credit card numbers or payment credentials on our own systems.
Customer Support Inquiries: Information you submit when contacting us for support, quotes, or product inquiries.

Information Collected Automatically:

Device & Usage Data: IP address, browser type, device information, operating system, pages viewed, referring URLs, and how you interact with our website.
Cookies & Tracking Technologies: We and our service providers use cookies, web beacons, and similar technologies to ensure functional site operation, analyze traffic, remember preferences, and measure advertising performance.

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

Order Fulfillment: Processing transactions, arranging delivery, providing order updates, and handling returns or exchanges.
Customer Service: Responding to inquiries, resolving issues, and managing support requests.
Store Improvement: Analyzing store analytics to optimize site functionality, navigation, and product offerings.
Marketing & Communications: Sending store updates or promotional communications (where permitted by law or with your consent). You may opt out at any time.
Fraud Prevention & Security: Detecting, preventing, and investigating fraudulent transactions, unauthorized access, or policy violations.
Legal Compliance: Fulfilling tax obligations, accounting rules, and legal requirements.

4. Sharing & Disclosing Your Information

We do not sell your personal information for monetary compensation. We may disclose personal information to the following categories of recipients for legitimate business operations and compliance purposes:

E-Commerce Hosting Provider: Shopify, which powers our storefront and core data processing.
Payment Processors: Secure third-party gateways that process credit and debit card transactions.
Logistics & Delivery Partners: Shipping carriers, freight providers, and fulfillment partners who deliver your orders.
Analytics & Advertising Partners: Analytics and advertising platforms used by our business (including Google services where applicable) to evaluate store performance, measure marketing effectiveness, and deliver relevant advertisements.
Legal Authorities: Government bodies or law enforcement agencies when required by legal process, legal claims, or court orders.

Where required by applicable law, you may opt out of certain targeted advertising activities through available privacy settings or by contacting us.

5. Cookies & Tracking Technologies

Cookies help deliver a smooth shopping experience:

Essential Cookies: Necessary for core operations (e.g., maintaining your shopping cart).
Analytics Cookies: Help us measure site traffic and customer behavior patterns.
Advertising Cookies: Used by advertising platforms to show relevant advertisements based on your browsing interests.

You can manage or disable cookies through your internet browser settings. Some third-party advertising providers may also provide their own tools for managing advertising preferences. Note that disabling essential cookies may affect site functionality.

6. SMS & Text Communications

If you choose to receive text messages from us (such as order updates or marketing notifications), we will use your phone number for those purposes. Consent to receive text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may opt out at any time by following the unsubscribe instructions provided within the text messages.

7. User-Submitted Content

If you submit reviews, photos, comments, or other content to our storefront or social media channels, we may collect and use that information to operate, display, and promote our products and services.

8. Your Privacy Rights & Choices

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information:

Right to Access / Know: Request details about the personal data we hold about you.
Right to Correct: Request corrections to inaccurate personal information.
Right to Delete: Request deletion of your personal data, subject to exceptions permitted by applicable law and legal record-keeping requirements.
Right to Opt-Out: Opt out of targeted advertising or certain data processing activities where required by applicable law.
Marketing Unsubscribe: Unsubscribe from promotional marketing emails at any time using the link at the bottom of our emails.

To exercise any of these rights, please contact us at support@beckyinteriors.com.

9. Data Security & Retention

We maintain reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no internet transmission or electronic storage method is completely secure.

We retain information only as long as necessary for business purposes, including order fulfillment, accounting, tax obligations, fraud prevention, dispute resolution, and legal requirements.

10. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.

11. Business Transfers

If Becky's Custom Interiors, Inc. is involved in a merger, acquisition, financing, sale of assets, or transfer of ownership, customer information may be transferred as part of that transaction, subject to applicable privacy laws.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our operational practices, technical capabilities, or legal obligations. Revised versions will be posted on this page with an updated "Last Updated" date.